Kein Betriebsrat, keine Demokratie im Betrieb? Partizipationsformen in KMU der österreichischen Software/IT-Dienstleistungs- und Callcenter-Branche

Translated title No democracy in the workplace without works councils? Participation in SMEs in the Austrian software and call-centre industry
Description Based on a qualitative survey among those employed in the IT-services sector and the call-centre industry, the project analyses workers’ opportunities for participation at the workplace. An investigation into knowledge work in SMEs aims at verifying if and in what form direct participation can compensate for a lack of representative participation. Are there models of participation below the works council level of representation? Or, conversely, is there any evidence of a trend towards collective forms of representation, especially in view of a disillusioning labour-market?
Key project staff Hubert Eichmann, Annika Schönauer, Ines Hofbauer
Commissioned by Research programme “New Orientations for Democracy in Europe” (NODE) of the Austrian Federal Ministry for Education, Science and Culture
Status completed
Duration 3/2005 - 2/2006
Documents Forschungsbericht  PDF (1.2MB)